Online Grocery Shopping – Part Two

Superquinn Shopping Delivery

FOLLOWING ON from yesterday’s foray into the world of online food shopping it’s safe to say that everything arrived, is packed away in the fridge or press and I’m stocked for the week.

From looking at the food on the table (in the above picture), *almost* everything arrived as ordered. As a follow up, I’ve broken the process down to a few areas.

Delivery

On the website I was quoted €4 for delivery, the window chosen being 10:30am to 12:30pm today. True to their word, at 11:50am the driver turned up with two crates, dropped them for unpacking on the table, got me to sign for the delivery and off he went. Charge on the bottom of the receipt reads €4. The bottom of the receipt also indicates that the goods were scanned and paid for at 11:16am this morning, so that’s a pretty good turn around (i.e. the dairy side of the order wasn’t out of the fridge all that long). Might be worth noting too that I didn’t order any frozen food and I’m trying to refrain from ordering anything frozen at all for the year. So far so good.

Substitution

Superquinn provide product substitution on your shopping list, where something you’ve ordered isn’t available. In my case, it was the beef strips for the stir fry. This is possibly due to ordering the beef strips as part of their online meal deal offering beef strips or diced chicken, plus fresh stir-fry veg as a bundle. Knowing I had some chicken in the freezer anyway, I opted for the beef, which now appears to have been unavailable in Superquinn Kilkenny.

That said, the diced chicken was available and it will certainly do. When ordering online, you do have the option of instructing your personal shopper *not* to substitute a product if it’s out of stock and if I was really picky I could have asked for beef regardless, break the special offer etc.

Pricing

On their website, it is noted that

Today’s price is an estimated total and may differ slightly from the original order value due to variables such as weight estimations for meat and produce, weekly specials, price changes or stock deletion

.

My order, at “today’s price”, yesterday, was estimated at €51.04. The final price, including delivery, came to €53.48 and there were a few differences on the final receipt.

The onions were ordered, I’d looked for 700g, the bag coming in at around 550g thus shaving a few cent from the order. Prices fluctuated here and there but most notably in the offers that weren’t adhered to. The site also has various price reductions running up to January 26th including 90c off packet soups (didn’t appear on the receipt), 89c off rocket salad (again, no go), 79c off fresh soup (no go), 95c off lemongrass noodles (again, no discount)… adding up to €3.53, plus the cost of the green tea jumped from €1.89 to €3.99 giving a total increase in prices to €5.63, yet the final discrepancy just €2.44.

Given there were certain things in the order that won’t need to be ordered again next week, I would expect things to balance out in week two and keep in line with my €50 p/w budget.

Overall

Overall, I’ve been impressed with it. Like I indicated yesterday, the online ordering process is a breeze, there’s full details available on everything going into your shopping basket and on delivery they provide you with a list of everything that was delivered

It would be nice if the printed dockets included notes on what was substituted, or differences in pricing, but other than that, I’m set for the week, didn’t have to leave the house and I’m willing to give it another lash next week.

Author: Ken McGuire

Runs Event Media and The Devious Theatre Company and writes about food at Any Given Food. You'll find me on Twitter here and here.