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Salesforce Are Quick Off The Mark

January 27, 2010 By Leave a Comment

Salesforce

THIS WEEK has been a grand week so far in terms of plotting and planning for the business year ahead. I’d told myself I would take until January to explore a few online options for contact management, entry-level CRM apps, anything that could be tied back to the iPhone.

This morning was the turn of signing up for the Salesforce 7-day trial for their contact manager.

I’m looking for a service that will manage my own business contacts, plus that of the theatre and music side of my work life, and those for another project I’m rolling out over the course of the year. It’s got to be web based, have some element of grouping or tagging and an iPhone app or handy desktop app linking back to the web end of things are a serious plus. More to the point, it’s got to low cost on an annual basis.

Salesforce have a contact manager available online that I’m going to explore over the next couple of days, making use of a seven day trial. Ultimately the service costs $60 a year, or monthly at $5 a month and while I’ve not yet had the chance to play around with it, I had a call from one of their pre-sales team within a half hour of registering online to talk through a few things, introduce the service, suss out my needs and offer further calls if needs be.

Can’t say that I’ve had that happen before so it’s certainly left an impression. We’ll see what happens in a week or so.

Of course, recommendations are always welcome…

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dbTwang Is (Was) On Your TV

January 22, 2010 By 1 Comment

KILKENNY BASED startup dbTwang, which I’ve had the pleasure of working on in the past and am keeping a keen eye on, made the TV earlier today. An interview recorded with co-founder Fintan Blake Kelly (co-founder alongside Keith Bohanna) a few weeks back got it’s airing on Ireland AM today with Fintan filmed in Gerry Crowe’s store (Perfect Pitch) on Exchequer Street in Dublin speaking about the ins and outs of dbTwang.

Dubbed by Fintan as a “facebook for guitarists”, the site opened to full public usage late last year and if the RSS feed is anything to go by, there’s been a great uptake in registrations and submissions of guitars of late. For my own sins I’ve now got five guitars from my own collection listed up there (you might need to be logged in to see that link). While the site is gearing itself around the guitarist community with functionality now and in the pipeline to encourage conversation around the guitars, I’ve shied away from the community element but have used the site in its early stages to encourage me to learn more about my own instruments and document them for future reference / insurance purposes.

In a family full of musicians and growing up surrounded by all kinds of instruments, I’ve found myself wanting to learn more about the guitars themselves, the technologies behind them, the woods, the factories used, the whole nine yards – a learning process I’m using dbTwang and it’s records to navigate through.

There’s great things planned for dbTwang and if you’re a guitarist of any calibre it’s worth your while signing up for free and exploring not only the features of the site itself but the impressive and growing collection of guitars from users on board to date.

Check out the video above or here on YouTube.

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Online Grocery Shopping – Part Two

January 19, 2010 By 3 Comments

Superquinn Shopping Delivery

FOLLOWING ON from yesterday’s foray into the world of online food shopping it’s safe to say that everything arrived, is packed away in the fridge or press and I’m stocked for the week.

From looking at the food on the table (in the above picture), *almost* everything arrived as ordered. As a follow up, I’ve broken the process down to a few areas.

Delivery

On the website I was quoted €4 for delivery, the window chosen being 10:30am to 12:30pm today. True to their word, at 11:50am the driver turned up with two crates, dropped them for unpacking on the table, got me to sign for the delivery and off he went. Charge on the bottom of the receipt reads €4. The bottom of the receipt also indicates that the goods were scanned and paid for at 11:16am this morning, so that’s a pretty good turn around (i.e. the dairy side of the order wasn’t out of the fridge all that long). Might be worth noting too that I didn’t order any frozen food and I’m trying to refrain from ordering anything frozen at all for the year. So far so good.

Substitution

Superquinn provide product substitution on your shopping list, where something you’ve ordered isn’t available. In my case, it was the beef strips for the stir fry. This is possibly due to ordering the beef strips as part of their online meal deal offering beef strips or diced chicken, plus fresh stir-fry veg as a bundle. Knowing I had some chicken in the freezer anyway, I opted for the beef, which now appears to have been unavailable in Superquinn Kilkenny.

That said, the diced chicken was available and it will certainly do. When ordering online, you do have the option of instructing your personal shopper *not* to substitute a product if it’s out of stock and if I was really picky I could have asked for beef regardless, break the special offer etc.

Pricing

On their website, it is noted that

Today’s price is an estimated total and may differ slightly from the original order value due to variables such as weight estimations for meat and produce, weekly specials, price changes or stock deletion

.

My order, at “today’s price”, yesterday, was estimated at €51.04. The final price, including delivery, came to €53.48 and there were a few differences on the final receipt.

The onions were ordered, I’d looked for 700g, the bag coming in at around 550g thus shaving a few cent from the order. Prices fluctuated here and there but most notably in the offers that weren’t adhered to. The site also has various price reductions running up to January 26th including 90c off packet soups (didn’t appear on the receipt), 89c off rocket salad (again, no go), 79c off fresh soup (no go), 95c off lemongrass noodles (again, no discount)… adding up to €3.53, plus the cost of the green tea jumped from €1.89 to €3.99 giving a total increase in prices to €5.63, yet the final discrepancy just €2.44.

Given there were certain things in the order that won’t need to be ordered again next week, I would expect things to balance out in week two and keep in line with my €50 p/w budget.

Overall

Overall, I’ve been impressed with it. Like I indicated yesterday, the online ordering process is a breeze, there’s full details available on everything going into your shopping basket and on delivery they provide you with a list of everything that was delivered

It would be nice if the printed dockets included notes on what was substituted, or differences in pricing, but other than that, I’m set for the week, didn’t have to leave the house and I’m willing to give it another lash next week.

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Online Grocery Shopping – Part One

January 18, 2010 By 4 Comments

Superquinn

FOOD SHOPPING online. That’s what I’m resorting to. Or perhaps, changing to. Judging from the time between this tweet and the confirmation email I received from Superquinn, I’m guessing my entire weekly shop was done in around 17 minutes.

No driving across town. No parking. No queuing. No impulse buying (okay, maybe a little with the breakfast cereal) and all within a €1 shout of my weekly budget.

The Background

Budgeting is something I’ve got to do more of this year, both through the business and with personal finances. In that regard, a lot of attention was turned towards my food shopping spend during the week. If 2008 was a year for regular grocery shopping, 2009 was a year of convenience shopping. Forget about bringing lunches to work, just nip across the road to the shop near the office and drop €30-40 a week on bits and bobs from the tea / salad / hot food bar. Forget about planning any kind of dinners for the week, just drop into SuperValu on the drive home and pick up something – anything. Or failing that, spring for a takeaway. Week in, week out, same old story. So between the office eating habits, mixed dinner shoping and takeaways I reckon I burned somewhere in the region of €3,700, with maybe €3,300 or so going on convenience lunch and dinner shopping.

So this year, I’ve given myself a budget of €50 for the week to cover food shopping. Breakfast, lunch, dinner, snacks, the whole lot. Estimating for 48 weeks of the year that’s €2,400, almost a €1,000 of a difference. I’m hoping too, I can stick to it through online shopping.

The Shopping

The choice was pretty easy in the end. The small local shops like Centra, Freshco etc. are too small for online ordering. SuperValu and Dunnes (both located in Kilkenny city environs) don’t offer such a service. I’ll shop at Lidl but it would be for something very specific (their fresh veg is quite good). There’s no Tesco in Kilkenny, at least of yet, so the only possibility as I see it was to shop at Superquinn. They’ve long been installed in Kilkenny but again, if you’re going food shopping there you need to allocate plenty of time between getting into the multistorey, shopping, the mad queues etc.

So, I skip on over to Superquinn.ie, sign myself up in two minutes, complete the registration for the Superclub card and away I go.

The process is quite straight forward. Shop by department or browse through categorised special offers. Or if you’re feeling adventurous, go for one of their pre-made shopping lists (e.g. New Mum & Baby, Organic, Superior Quality etc.). So I begin to browse, working my way through fruit & veg, meats, groceries, going for what’s tried and trusted or what usually forms part of the weekly-ish shopping.

Superquinn shopping basket (online)

The layout is as you would expect, and want, to find. Each item displayed gets a box or product shot, the price and choice to add to basket. Once you’ve got the product in the basket you’re able to add notes to yourself or add it to your favourite items, remembered for the next time you shop. Dig a little deeper into the product itself and you’ll get full description, serving suggestions, cooking instructions, ingredients and nutrition information.

You’re also able to add product-specific notes to your personal shopper (assuming this is the person who will be filling your shopping from the store), including whether you would like an item substituted or not.

Skip to the end and within that 17 minute window I’ve completed my weekly shopping, picked my delivery window of 10:30-12:30 tomorrow (Tuesday) – as opposed to a “click and collect” service – and managed to squeeze in eevrything I wanted, and delivery, for an estimated €51.02. Payment options are available for both credit and laser cards. It says estimated, I guess, to allow for substitution or non-substitution, as the case may be, of items on your shopping list. The full shopping list is stored online and emailed direct to your account and I’ll be checking it against the arrival tomorrow.

Why I’ve not opted to food-shop online before I’m not sure but if anything, I managed to stick to the budget (plus or minus a euro) and likely got an hour back in the day for the time spent online. With the list saved for next week’s shopping, barring any small changes, I would imagine there would be more time saved in the day.

I’ll follow up with a part two tomorrow, providing the shopping arrives when it says it should…

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Talking Theatre & Pubs

January 15, 2010 By Leave a Comment

Little bit of a cross-post redirection play here to and article I’ve penned for Devious Theatre over on the blog. In prepping a series of articles for the group around some of the technologies we use to keep ourselves afloat and assist our daily workloads, an article in today’s Irish Times has me drawn back to pub theatre with fond memories of our first production, Heart Shaped Vinyl, back in August 2006.

The return of pub theatre (by Peter Crawley in The Ticket) and how we too will drink to pub theatre.

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Online Ticket Sales For Theatre Companies

January 13, 2010 By 1 Comment
Recorded reading of Can't Pay? Won't Pay!
Recorded cast reading of Can’t Pay? Won’t Pay this past Saturday. That’ll be me pictured on the right of show, playing the role of Giovanni.

THE DEVIOUS theatre company, one of my other / many hats, have announced details of our first major production in 2010, Dario Fo’s Can’t Pay? Won’t Pay! and I’ll be on KCLR96FM around 4:15pm afternoon chatting about the show. You can tune in via KCLR96FM.com (live stream link).

We do a lot of things online as a company, given we have no physical premises as such (bar sharing each others offices for the odd rehearsal / recording session). We blog, we connect, we share videos, tweet, hold our meetings online, use private forums for staff discussion, provide online resources, scripts and schedules for cast and crew, we advertise (and have completed a few useful Facebook ad campaigns), we podcast, we’ve an online CRM setup for managing contacts and suppliers and a whole lot more besides. The next logical step of course was to start selling tickets online.

I had long thought about it for the group, given the wide variety of venues we’ve performed in, the growing and varying audiences we’re attracting show-on-show, and the difference in management for pre-bookings or box office practice per venue that it would be good to introduce something online that we could manage ourselves, cost effectively as well.

Enter Eventbrite, which within ten minutes of using I had our December performance of Accidental Death of an Anarchist up and running, with five nights of tickets to buy for, connected out to our Facebook profile to plug the event there and (add on another five minutes or so) tickets available via DeviousTheatre.com with their embedding service.

So with a new show on the horizon and tickets gone to the printers, we figured we’d do exactly the same for our production of Can’t Pay? Won’t Pay! in March.

There were a lot of plusses for using the service. To start with, it opened the door to a potential new revenue stream for the group. We decided that 2010 would be the year we focus on turning the group towards a business, the first step for us in bringing the company “professional” (join the queue for the debate between amateur and professional theatre) and as such, revenue streams have to be looked at. We spend a lot of time, as a group, online in promoting and documenting our shows and we felt that online ticket sales would give us the ability to reach those that are the more serious web users, those au fait with booking online. We also wanted a way to provide ticket sales to people traveling from out of town, those who couldn’t travel to Kilkenny before the box office closed at six, or those who didn’t want to give credit card details over the phone. On both, accounts, it worked.

That was the test – would it work. I would have considered it a success if one person had bought one ticket online, at least we know it worked. But one turned into three, turned into 17 and more as the weekend theatregoers turned up with their pre-printed tickets (made available by Eventbrite), our door staff crossing off the checklist of those who registered and paid for tickets online (also made available by Eventbrite) and as a plus for us, we had immediate access for funds to use online in advance of the production. As the payments go from Eventbrite to our Paypal account, and we’re avid eBay users for sourcing props for shows over the years, we’ve created a stream of income we didn’t quite have before.

For some of those people attending Accidental Death of an Anarchist, who bought their tickets online, it was their first time to see one of our productions – a further success in my eyes. Would they have come to the show or traveled 30 miles to Kilkenny if they hadn’t been able to buy their tickets online? Maybe, maybe not, but they came. And as a bonus, we’ve decided that those who did purchase tickets online for our first show will receive a nice discount on the online purchases if they want to buy tickets for Can’t Pay? Won’t Pay! online. A token gesture for us, yes, but at the same time we’re hoping it would encourage people to return again and enjoy another night at the theatre.

The tickets for Can’t Pay? Won’t Pay are on sale. You can pick them up online here and here. There is a booking fee of €1.07 per ticket sold online, something that we’re also able to manage ourselves and it’s how Eventbrite (much like the credit card companies or physical theatres) will make their money from box office sales. When Eventbrite deliver funds per show / ticket sold, those funds include the booking fee. Post-event we’re invoiced from Eventbrite to recoup the booking fee, and again, it’s a straight Paypal transaction. Outside of that, there’s no other cost involved. No membership fee, no setup fee, nothing.

So we add online ticket sales to our bow, and we know that it works. I’m still tempted into doing an online theatre production, or live-streaming one of our own productions but we’ll have to talk to the licensing powers that be about that one.

And yes, I’m sure there are other ticket-selling resources available but we’ve tried Eventbrite, made it work, had it generate revenue and open a whole other realm of online promotion for the group so we’re happy to keep going with it.

Can’t Pay? Won’t Pay! runs at the Set Theatre, John Street, Kilkenny from Wednesday March 10th to Sunday March 14th 2010. Tickets available online priced €13 ex booking fee. Keep an eye on DeviousTheatre.com for more details.

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IFTA nod for The Secret Of Kells

January 11, 2010 By Leave a Comment

THE SECRET of Kells has been included in the shortlist for Best Film at the 7th Annual Irish Film & Television Awards. The product of years of hard work by local studio (Kilkenny) Cartoon Saloon, the animated feature has been going great guns on the international film circuit over the past year so it’s no surprise to see it included in the running for the IFTAs.

This vibrant animation is a spirited retelling of the provenance of Ireland’s mosted cherished artefact, the Book of Kells. With the Viking hordes approaching, the monks of Kells are forced to turn their attention from transcripbing manuscripts to building barricades. The future of the precious book is in jeopardy and it falls to Brendan, young nephew of the abbot Cellach, to save the day.
The Secret of Kells is Cartoon Saloon’s first feature film and was directed by Tomm Moore with Nora Twomey as his co-Director.

Congratulations to Tomm, Paul Young (producer, who is also working with us at The Devious Theatre Company in the upcoming Can’t Pay? Won’t Pay) and all involved both in Ireland and overseas on the continued success of the movie.

If you’re interested in hearing from the director himself, I produced a series of podcasts for the Kilkenny Arts Festival last year, one of them being a post-screening Q&A session with director Tomm Moore. Grab it here via iTunes.

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Caffeine: 24-Hour International Film Festival

January 10, 2010 By Leave a Comment

MY OLD haunting ground of Young Irish Film Makers recently announced details of their second 24-hour film festival dubbed Caffeine and it’s taking place this coming Friday January 15th.

The goal is simple. You have 24 hours in which to script, shoot, edit and upload a short film to YouTube, with your entry to be no longer than five minutes.

The competition got a good reception locally when it ran last year (YIFM being based here in Kilkenny) but as it’s an online competition, the doors are open to everyone. But, of course, you can’t just go shooting a film about anything. The organisers of the competition will email all teams prior to kick-off on Friday evening with a small list of objects that must be included in your short and must be relevant to the overall plot.

The Important Details

  • The Competition runs from 6pm Friday 15th of January 2010 to 6pm Saturday 16th of January 2010.
  • Max members per team is six, minimum age of youngest member on team is 12.
  • Films can be shot on any medium and can be of any genre – so long as (point above) objects named in your challenge are included and are relevant to your plotline.
  • If you are interested in taking part, you must be registered on or before Wednesday January 14th 2010.

Signup & Details

For more details on Caffeine 2010, read this article. To register yourself, or a team, for this year’s festival please click here.

The video above is the winning short from 2009, Sclever, produced by Slackless Productions. The winning team included Stephen Colfer, Sarah Walsh, Conor Barry, Richie Cody and John Doran.

Note: Young Irish Film Makers is an innovative Irish film training and production studio where young people aged 10-18 have the opportunity to create and communicate their ideas and stories by making feature films for international television and the internet. I sit on the board of directors for Young Irish Film Makers.

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Live Streaming on iPhone 3G with Qik

January 8, 2010 By 2 Comments

THE N95 just “ain’t what it used to be” to me any more. When I picked up the handset close on two years ago it was a revolution for me. High quality digital camera (5MP), wifi, and easy use of Twitter and Qik through the S60 apps.

When I picked up the iPhone 3G last May, not long before the release of the 3GS in June, my N95 usage in departments camera, browser and video started to dip noticeably. This largely due to my O2 mobile broadband sim virtually living inside my iPhone instead of the USB modem for the past seven months or so.

And while I’m happy out twittering away from the iPhone or going about my daily online business, the one thing that I was hoping would come about was the facility to stream video, using Qik, without having to either a) jailbreak the iPhone or b) upgrade to the 3GS.

Qik on iPhone

A quick dip into the app store last night, spurred on by this blog post, which I had missed over the festive period, and we’re back in business.

There are two versions of the Qik app available – one for iPhone 3G and one for iPhone 3GS. I’m running the latest firmware available on the iPhone 3G and the video above went off this morning without a hitch.

I’ve also shied away from Qik after my O2 billing fiasco in the summer, a 3 minute Qik clip in Connolly Station at the start of the Kilkenny Arts Festival wound up costing me a few hundred euro – lesson well learned in bringing the wrong sim card with me that day. I’m hoping, given the success of the first video this morning that I might be a bit more fortunate on the live video front this year.

The app itself works a charm, the interface very straight forward, one-button record and you’re set. As per your profile on Qik.com you can tie in your Twitter, Facebook, YouTube or other social accounts, broadcast live or record offline to store videos on the iPhone and distribute later, use the GPS to share your location with the video (by city, street or precisely), and like the S60 version you can make use of the chat.

I wouldn’t install it unless I knew I had the use of it and with Devious Theatre about to kick into action tomorrow for another two straight months, the return of the One Take Sessions (music series I run in Kilkenny), the multitude of festivals happening locally during the year, I’ll be looking forward to capturing – and making use of – video moments throughout 2010.

Try it for yourself, it’s available in the App store since December 24th and it’s going for the grand ole price of free.

All that remains for me to do is upgrade the N95… keeping the eyes peeled for a nice android handset.

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Open Coffee, Not Just About Wifi

January 7, 2010 By Leave a Comment

Latte Art
Creative Commons License photo credit: Lucy James Photography

OPEN COFFEE. It’s not just about wifi. In fact, it’s not about wifi at all. It’s not a gathering of people around laptops, programming in the corner of a coffee shop. It’s not over elaborate demos of bandwidth-heavy project developments. At least those points are valid for Kilkenny anyway.

Open Coffee is about the people.

The people who are working for themselves. The people who are working online or in an online-connected environment. The people who want to learn or share internet experiences whether personal or professional.

Yes, the wifi helps and if it’s available it will likely get used to pull email during the morning, allow people check in to the office, push photos out to twitter etc. But at the end of the day, it’s the conversation that counts.

Barring the odd slip of an iPhone onto the table when the conversation turned to Foursquare yesterday at Kilkenny Open Coffee, there wasn’t a hint of a laptop or netbook to be seen. Mobile phone reception in our current venue is dour at the best of times, but it’s the conversation that counts. Further insights into dbTwang, technical writing for the US markets, outsourcing to South Africa, travel in Prague, location-based services, iPhone app development and more were up for discussion yesterday. All over a few pots of tea before everyone went back to their homes and offices for another month.

For me personally, I take it as a great chance to get out of the office, if just to meet up with familiar and new faces – once in a month – for a tea and a chat. Spending as long as I do in the office or working from the house (both by myself), it does good to get out and about when the opportunity presents itself.

If you’re thinking on coming along next month, we’ll likely be getting together on Wednesday February 3rd, same OCC time, same OCC channel. Details here and map here. Actually, rumour has we’ll be bringing it forward to 11am instead of 11:30am to suit those who take the train and give out free pens.

If it’s your first time going along, don’t worry about a laptop. Bring a pen and paper, or a business card, or just yourself.

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