Poll: Working With Clients Via SMS

There are plenty of ways to communicate with your clients these days – phone calls, Skype calls, email, fax, face time, letter, text message and more.

I’ve recently had a select number of clients looking to maintain contact via text message. Some clients it works for, others it doesn’t and I simply wouldn’t go for it. If they’re away from their desk and need notification of something, I’m happy to ping them with a text.

Of course, some people look for full conversations via text and if I see it coming I pick up the phone or arrange to meet them in person.

So I ask, are you happy to deal with clients via SMS? Cast a vote, leave your thoughts as a comment. Is texting too personal a connection to a client, or have you enjoyed a greater client relationship because you utilise text messages?

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